Shipping policy

Travel Supply OÜ ships worldwide. Shipping availability may vary depending on the destination.

Delivery Times

Estimated delivery times are:

Europe: 3–5 business days
Rest of the world: 3–10 business days

Delivery times are estimates only and may vary due to the destination, customs procedures, local carrier operations, public holidays, or other circumstances outside our reasonable control.

Shipping Costs

Shipping costs are calculated based on the destination and order and will be displayed at checkout before the order is completed.

Free shipping may be available for qualifying orders where indicated at checkout. Applicable thresholds and conditions may vary.

Order Tracking

Where tracking is available, tracking information will be provided once the order has been dispatched.

Incorrect or Incomplete Addresses

Customers are responsible for providing complete and accurate shipping information when placing an order. If you notice an error in your shipping details, please contact us as soon as possible at support@travelsupplyofficial.com.

We cannot guarantee that shipping details can be changed once an order has been dispatched. Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by applicable law.

Lost or Damaged Shipments

If your order arrives damaged or has not arrived within a reasonable period after the estimated delivery date, please contact us at support@travelsupplyofficial.com so that we can investigate the shipment and provide an appropriate solution in accordance with applicable law.

Customs, Duties and Taxes

For orders delivered outside the European Union, customs duties, import taxes, or other charges may apply depending on the destination country. Unless otherwise stated at checkout, such charges are not included in the product or shipping price and are the responsibility of the customer where permitted by applicable law.

Contact

For any questions regarding shipping or delivery, please contact us at:

Travel Supply OÜ
support@travelsupplyofficial.com